Apple will have to pay a high fine for not repairing iPhones in Australia
Australia’s Federal Court has ruled Apple has to pay a fine of about $ 6.8 million for failing to repair defective iPhones and iPads. According to what was revealed, the Cupertino giant said it could not solve a mistake that prevented the use of the Touch ID in the devices.
The fact was because customers had repaired their iPhones or iPads at third-party stores that were authorized. So, after a security check, the Apple devices had error 53 that prevented the use of the Touch ID.
Anyway, Apple continued to deny the existence of the problem and refusing to repair the devices with error 53Anyway, Apple continued to deny the existence of the problem and refusing to repair the devices with error 53
Apple even reported that it had fixed the issue on iOS 9.2.1. However, it seems that the problem has not been fully remedied. That’s all because many Australians still complained that their handsets had no access to the Touch ID.
Anyway, Apple continued to deny the existence of the problem and refusing to repair the devices with error 53. Therefore, the Australian Commission for Competition and Consumer (ACCC) has opened a lawsuit against the giant of Cupertino accusing the company of violating the rights the consumer.
The ACCC also carried out a covert operation with Apple retailers and found that Apple refuses to repair iPhones and also iPads that have gone through third-party stores. Taking into account the facts, the court found the company guilty and fined in an exemplary manner.
In addition, Apple may be required to offer repair to all users who still have problems with their iPhones. For now, we have no information if Apple will appeal the decision.